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Audience Exclusions That Can Reduce Wasted Spend
Paid advertising is not only about deciding who should see an advertisement. It is also about identifying who should not see it. Many businesses focus heavily on audience targeting, keywords, creative and budgets while giving relatively little attention to exclusions. This can lead to advertisements being shown to people who have already completed the desired action, live outside the service area or are otherwise unlikely to become suitable customers. Each unnecessary impression or interaction…

Why Customer Journey Gaps Cost Businesses Sales
A potential customer finds your business through Google, visits your website and reads about your…

How to Build a Festive-Season Marketing Plan Before November
Festive-season marketing often becomes urgent at exactly the wrong time. By November, customers…

Simple Ways to Create More Useful LinkedIn Posts
Many businesses struggle with LinkedIn because they begin with the wrong question. They ask, “What should we post today?” That creates pressure to invent something interesting every time the content calendar says a post is due. A better question is: “What would be…

A Practical Guide to Setting Marketing Priorities
Marketing becomes difficult when everything feels important. The website needs updating. Social media needs content. Search visibility could be better. Paid advertising is an option. Email has been neglected, and someone has suggested starting a video campaign….

Using Customer Questions as Social Media Content
One of the hardest parts of maintaining business social media is deciding what to post. After the obvious company news, project photographs and promotional messages have been used, content planning can quickly become repetitive. Customers can provide a useful source…
