by Krystal | Sep 25, 2026 | Branding and Graphics
A customer might first encounter a business through a social media post. Later, they visit the website, read an article, receive an email and eventually speak to someone from the company. Each interaction may have been created by a different person. The social media...
by Krystal | Aug 25, 2026 | Branding and Graphics
Think about a business you know well. You might recognise its colours, logo or packaging immediately. But you may also recognise the way it speaks. The wording on its website, the way it responds on social media, the tone of its emails and even how customer service...
