The Value of Brand Guidelines

The Value of Brand Guidelines

A brand can become inconsistent much faster than most businesses expect. One employee uses an old version of the logo in a presentation. A supplier chooses a slightly different colour for new signage. Social media graphics begin using fonts that appear nowhere else,...
How Brand Voice Creates Customer Loyalty

How Brand Voice Creates Customer Loyalty

Think about a business you know well. You might recognise its colours, logo or packaging immediately. But you may also recognise the way it speaks. The wording on its website, the way it responds on social media, the tone of its emails and even how customer service...
The Importance of Marketing Consistency

The Importance of Marketing Consistency

A customer sees one of your social media posts today. Next week, they find your website through Google. A month later, they receive an email, notice an advertisement or hear your business mentioned by someone they know. Each interaction may seem relatively small on...
Building a Visual Identity That Lasts

Building a Visual Identity That Lasts

A visual identity is often reduced to a logo, but customers experience a brand through far more than a single graphic. Colour, typography, photography, illustrations, layouts, icons, signage, packaging, and digital design all contribute to how a business is...